Privacy Policy

This Privacy Policy describes how Midtown Vacation Private Limited collects, uses, maintains, and protects information provided by users when visiting the website or using services related to holiday vacation ownership, travel enquiries, and bookings.

By accessing this website, users agree to the terms outlined in this Privacy Policy.

Information We Collect

The website may collect personal and technical information in order to provide better services and improve user experience.

Personal Information

Users may be asked to provide personal details including:

Name
Email Address
Phone Number
Travel preferences or destination interests
Vacation ownership enquiry details
Booking-related information

This information is collected when users fill out:

Contact Form
Vacation Ownership Enquiry Form
Booking Form

Technical Information

Certain non-personal information may automatically be collected, such as:

IP address
Browser type
Device information
Pages visited and interaction data

How We Use the Information

The collected information may be used for the following purposes:

To respond to enquiries and provide requested services
To process bookings and vacation ownership-related requests
To improve website functionality and user experience
To send service updates, promotional offers, or important notifications
To maintain internal business records

Payment Information

For bookings or vacation ownership payments, secure third-party payment gateways such as Razorpay are used.

The website does not store complete debit or credit card details. Payment data is securely processed by the respective payment gateway providers according to their security standards.

Cookies Policy

The website may use cookies to enhance user experience and analyse website performance. Cookies help to:

Understand user preferences
Improve website speed and performance
Provide relevant content and services

Users can choose to disable cookies through browser settings. However, some features of the website may not function properly.

Analytics and Tracking Tools

The website uses Google Analytics to understand user behaviour and improve services.

In the future, advertising and remarketing tools, including services provided by Meta Platforms, may be used to deliver relevant advertisements. These tools may use cookies or tracking technologies.

Data Protection and Security

Appropriate technical and organizational security measures are implemented to protect user data against unauthorized access, alteration, disclosure, or destruction.

These measures include:

Secure hosting infrastructure
Restricted internal access to data
Standard encryption and security practices

While strong security measures are applied, no online system can guarantee complete security.

Sharing of Information

Personal information is not sold, traded, or rented to third parties.

Information may be shared only under the following circumstances:

With trusted service providers required for website operation or payment processing
When required by law or legal authorities
To protect the rights, safety, or property of the company

External Website Links

The website may contain links to external websites. Midtown Vacation Private Limited is not responsible for the privacy practices or content of third-party websites.

Users are advised to review the privacy policies of those websites separately.

User Rights

Users may request:

Access to their personal data
Correction of incorrect or outdated information
Deletion of personal data (subject to legal or operational requirements)

Requests can be made through the contact details provided below.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updated versions will be posted on this page with the revised date.