Quick Fast Guide

Join with us by becoming a vacation owner and select the plan suitable for your family.

Log into your account, select bookings and pick a resort and time of your choice. It is as simple as that.

You can carry forward your vacation to the next year. Your vacation for that particular year will not lapse.

Yes, you can split your vacation. However, you can split it for a minimum of 2 nights.

We do not own or manage properties, and there is no universal standard for star ratings of resorts.

We regularly update our list of associated resorts. The range of facilities available does not necessarily equate to the degree of luxuriousness of a hotel or resort.

Therefore, we cannot specify a property as 5-star or 4-star. We offer resorts purpose-built for family vacations.

It depends. It is standard industry practice for resorts and hotels to allocate a percentage of their rooms to Midtown Vacation Private Limited tie-up properties.

Hotels may allocate the rest of their inventory to direct guests, travel agents, corporate bookings or other booking methods.

Usually, properties have additional inventory except during certain peak-season dates and long weekends such as New Year and Christmas.

We do not offer or guarantee bookings from 24 December to 3 January every year. We always strive to provide accommodation on a priority basis.

Sometimes there may be technical errors or delays in updating the website.

In such cases, the information provided by the customer care executive will be considered final and accurate, or another property of the same category at the same destination will be offered.

No. Meals and transfers are not included.

We try our best to offer you the resort of your choice, but advance booking does not guarantee that the same resort will be available.

Availability may be affected by occupancy issues or unforeseen circumstances. In such cases, another resort of the same standard in the same destination may be offered.

We do not offer or guarantee bookings during peak-season dates such as New Year, Christmas and extended long weekends.

Midtown Vacation Private Limited is associated with top resorts across the country and around the world, providing members with convenient Vacation Ownership options.

Yes. You can use nights accumulated from the previous year or advance your vacations from the following year.

You can start using this facility any time after one year from your vacation start date.

Yes. You can gift your entitlement to friends or guests according to the applicable standard terms and conditions.

Once you receive confirmation of your reservation, you can travel with your family to the resort.

Carry a screenshot or printed copy of your reservation email along with your personal identity documents.

At present, pets are generally not permitted to accompany families at resorts. However, this may depend on the policy of the individual resort.

There are no cancellation charges if you cancel at least 7 days in advance.

If you cancel less than 7 days in advance, you will not receive the vacation for that year and the vacation will lapse.